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About GroundLink
With a fleet of more than 45000 vehicles, there is always an option available to make use of. With the on-time guarantee imposed, you get a free ride, if the car doesn’t arrive within 5 minutes from the scheduled time. You can also opt for multiple bookings at competitive prices. With the electronic integration embedded, you can always track your location through your Smartphone, just to ensure you are always in the safe hands and the company knows your whereabouts when in transit.
GroundLink Sells
Groundlink.com is an online store that provides the multiple booking options with largest collection of offers.
Payment Methods
Our drivers do not accept payments in any form. Your payment information will be gathered during the booking process whether you book online, through our app or by phone
Return Policy
Since plans can take a turn sometimes and you are forced to cancel your bookings to save the precious money, there are different timings of doing so, in order to avoid cancellation fees. For the ride-now facility, which is available only in New York City, you need to cancel the ride 5 minutes before the pick-up time, or else you need to pay the base fare of $12. For NYC airport pickup, cancellation should be done an hour prior to pick up, or else a base fair and parking fee will be charged. For all international locations, booking has to be cancelled 12 hours before the journey, else a base fare of up to $250 will be charged. For Atlanta, Austin, Baltimore, Charlotte, Chicago, Dallas, Denver, Detroit, Kansas City, Las Vegas and Nash Ville, cancel the booking 3 hours before the pickup time, otherwise you shall be charged a $100 base fare, in addition to parking fees if needed.
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